Effective: July 24, 2025
Last Updated: July 24, 2025
This notice describes how Personal Data (defined below) about you may be used and disclosed and how you can obtain access to this information. Please review it carefully.
We at NextPlay Nutrition ("we", "us", or "NextPlay") value your privacy and are committed to keeping your personal data confidential. We use your data collected on the NextPlay (nextplaynutrition.com) website (the "Website") and our mobile application available on iOS and Android platforms (the "App") in the context of providing the Website and App (collectively, the "Platform") as well as all relevant content and functionality associated with the Platform (the "Services") to provide services to users ("Users").
This Privacy Policy applies to personal data that NextPlay collects from Users of the NextPlay Platform and Services ("Personal Data"). The term "Personal Data" includes any information that can be used on its own or with other information in combination to identify or contact one of our Users or another individual. Some of the Personal Data we collect and transmit may be considered "health data" (i.e., data related to your or another individual's physical or mental health), "protected health information" or "PHI" (i.e., information that relates to your past, present, or future physical or mental health or condition(s); the provision of health care to you; or the past, present, or future payment for the provision of health care to you), and/or medical records as defined by state law.
We believe that privacy and transparency about the use of your Personal Data are of utmost importance. Therefore, our privacy practices are intended to comply with all applicable federal and state laws related to privacy and the use and disclosure of medical records. Additionally, in this Privacy Policy, we provide you detailed information about our collection, use, maintenance, and disclosure of your Personal Data. The Privacy Policy explains what kind of information we collect, when and how we might use your Personal Data, how we protect Personal Data, and your rights regarding your Personal Data.
For additional information related to how we use and disclose your Personal Data, health data, PHI, and/or medical records data, please contact us at contact@nextplaynutrition.com.
BY ACCESSING AND/OR USING THE SERVICES AND PLATFORM, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY CEASE USING THE SERVICES AND PLATFORM.
Please note that we occasionally update this Privacy Policy, and it is your responsibility to stay up to date with any amended versions. Any revisions to the Privacy Policy will be posted on the NextPlay Website. Any changes to this Privacy Policy will be effective immediately upon posting a new version of the Privacy Policy on our Website. We will change the "Last Updated" date above and the changes will apply to all Personal Data that we maintain, use, and disclose. If you continue to use the Platform following such posting, you are agreeing to those changes.
If at any point you no longer agree to the use and disclosure of Personal Data, as described in this Privacy Policy, discontinue all further use of the Platform and Services, and can delete your Platform user account ("User Account") by sending a deletion request to contact@nextplaynutrition.com with the following information:
Once we have deleted your Personal Data and/or User Account, we will provide confirmation to you via email. We will not be able to provide you with your Personal Data and/or information associated with your User Account after it has been deleted.
If you have any questions or concerns after reading this Privacy Policy, please do not hesitate to contact us at contact@nextplaynutrition.com. We appreciate your feedback.
We collect the following types of information, including information that is voluntarily provided, from our Users:
Demographic and Personal Data: NextPlay collects demographic data from Users and from individuals who call our phone number or input information through forms on the Platform, which data may include, but not be limited to, name, phone number, state of residence, gender, date of birth, address, email address, health preferences, such as allergies and dietary preferences, and health information, such as blood work results.
Use of Platform and Services: You provide us data when you use our Platform and Services, which can include:
Support Data: If you contact us for support or to lodge a complaint, we may collect technical or other information from you through log files and other technologies, some of which may qualify as Personal Data (e.g., IP address). Such information will be used for the purposes of troubleshooting, customer support, and improvement of the Platform and related Services in accordance with this Privacy Policy. Calls with NextPlay may be recorded or monitored for training, quality assurance, customer service, and reference purposes.
Payment Information and Transaction History: To process payment for Services subscriptions, we will request that you provide us your financial and billing information, such as billing name and address, credit card number, or bank account information.
Technology Data: We use common information-gathering tools, such as Website and App metrics, log files, cookies, web beacons (such as pixels), and similar technologies to automatically collect information, which may contain Personal Data from your computer or mobile device as you navigate our Website or App or interact with emails or other communications we have sent you. The information we collect may include your IP address (or proxy server), device and application identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, the page that led you to the Website, and date/time stamps associated with your usage. This information is used to analyze overall trends, comply with legal obligations, facilitate the delivery and optimization of Services, help us provide and improve our advertising and the Platform and Services, and ensure the proper functioning and security of the Platform and Services.
Our Platform and Services may contain links to other sites that are not operated by NextPlay. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy(ies) of every site you visit. NextPlay has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services. This Privacy Policy does not apply to your use of or access to any third-party sites or services.
NextPlay processes your Personal Data based on legitimate business interests, the provision of our Platform and Services to you, compliance with our legal obligations, and/or your consent. We only use or disclose your Personal Data when it is legally mandated or where it is necessary to fulfill those purposes described in this Privacy Policy. Where required by law, we will ask for your prior consent before disclosing your Personal Data to a third party.
More specifically, NextPlay processes your Personal Data for the following legitimate business purposes:
NextPlay uses third-party service providers to monitor and analyze the use of the Platform. The analytics services we use may include but are not limited to: Google Analytics.
The Personal Data we collect through the Platform will be stored on secure servers in the United States. Personal Data may be transmitted to third parties, which parties may store or maintain the data on their secure servers, which may be located outside of the United States.
We may share your personal information with the following categories of individuals/entities:
Business Partners and Vendors: We share Personal Data with a limited number of partners, service providers, and other persons/entities who help run our business ("Business Partners"). Specifically, we may employ third-party companies and individuals to facilitate our Services, provide Services on our behalf, perform Services-related functions, provide infrastructure for our Platform, supply elements of the Platform on our behalf, or assist us in analyzing how our Services and Platform are used. Our Business Partners are contractually bound to protect your Personal Data and to use it only for the limited purpose(s) for which it is shared. Business Partners' use of Personal Data may include, but is not limited to, the provision of services such as data hosting, user interface elements, IT services, order fulfillment, and payment processing.
Our Advisors: We may share your Personal Data with third parties that provide advisory services to NextPlay, including, but not limited to, our lawyers, auditors, accountants, and banks (collectively, "Advisors"). Personal Data will only be shared with Advisors if NextPlay has a legitimate business interest in the sharing of such data.
Third Parties Upon Your Direction or Consent: You may direct NextPlay to share your Personal Data with third parties. Upon your request and consent, we may share such Personal Data with those third parties that you identify.
Affiliated Dieticians and Chefs: NextPlay may make your Personal Data, including health data and PHI, available to its affiliated dieticians and chefs for the purposes of providing the Services.
Third Parties Pursuant to Business Transfers: In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of NextPlay's corporate entity(ies), assets, or stock (including in connection with any bankruptcy or similar proceedings), we may share your Personal Data with a third party.
Government and Law Enforcement Authorities: If reasonable and necessary, we may share your Personal Data to (i) comply with legal processes or enforceable governmental requests, or as otherwise required by law; (ii) cooperate with third parties in investigating acts or omissions that violate this Privacy Policy or the Terms of Use; or (iii) bring legal action against someone who may be violating the Terms of Use or who may be causing intentional or unintentional injury or interference to the rights or property of NextPlay or any third party, including other users of our Platform and Services.
NextPlay retains your Personal Data only if necessary and as required for our business operations, the provision of the Platform, Services, archival purposes, and/or to satisfy legal requirements. The exact period of retention (the "Retention Period") will depend on: (i) the amount, nature, and sensitivity of the Personal Data; (ii) the personal risk of harm for unauthorized use or disclosure; (iii) the purposes for which we process your Personal Data, including whether those purposes can be achieved through other means; and (iv) business operations and legal requirements.
At the end of the applicable Retention Period, we will remove your Personal Data from our databases and will require that our Business Partners remove any identifiable Personal Data from their databases. If there is any data that we are unable to delete entirely from our systems for technical reasons, we will put in place appropriate measures to prevent any further processing of such data. Please note that once we disclose your Personal Data to third parties, we may not be able to access that Personal Data and we cannot force the deletion or modification of such information by third parties.
NextPlay and its Business Partners reserve the right to continue using de-identified data indefinitely, even after Personal Data has been removed from NextPlay's databases. We may continue to disclose de-identified data to third parties in a manner that does not reveal personal information, as described in this Privacy Policy. Our continued use of de-identified data will comport with applicable law.
NextPlay is committed to protecting the privacy of children. The NextPlay Platform and Services are intended only for adults. We request that individuals under the age of 18 not provide Personal Data to us. If we learn that Personal Data from Users under the age of 18 has been collected, we will take reasonable measures to promptly delete such data from our records. If you are aware of a user under the age of 18 accessing the Platform, please contact us at contact@nextplaynutrition.com.
The Platform does NOT allow children or any User to make their information publicly available. Parents/legal guardians have the right to review or ask us to delete their child's personal information, as well as to refuse to permit us to further collect or use your child's personal information. To do any of these, please contact us at contact@nextplaynutrition.com.
As a user of NextPlay's Services and Platform, you have certain rights relating to your Personal Data. These rights are subject to local data protection and privacy laws, and may include the right to:
Where the processing of your Personal Data by NextPlay is based on consent, you have the right to withdraw that consent at any time. If you would like to withdraw your consent or exercise any of the above rights, please contact us at contact@nextplaynutrition.com.
You have the right to request restrictions on uses and disclosures of your Personal Data. While we are not required to agree to all restriction requests, we will attempt to accommodate reasonable requests when appropriate.
You may change your email address and other contact information by accessing your NextPlay User Account. If you need to make changes or corrections to information, you may contact us at contact@nextplaynutrition.com. To comply with certain requests to limit use of your Personal Data, we may need to terminate your ability to access and/or use some or all of the Platform and Services. BY REQUESTING TO LIMIT USE OF YOUR PERSONAL DATA OR DELETE PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE THAT NEXTPLAY WILL NOT BE LIABLE TO YOU FOR ANY CORRESPONDING LIMITATION IN THE SCOPE OF SERVICES OR TERMINATION OF SERVICES AS NECESSARY TO COMPLY WITH YOUR REQUEST.
You have the right to request deletion of any Personal Data from your User Account or the NextPlay Platform. To request deletion of your Personal Data, please email us at contact@nextplaynutrition.com and include a description of the Personal Data you would like removed. We will respond to all requests for data deletion as soon as reasonably possible.
Should you decide to delete your User Account entirely, you may do so by emailing contact@nextplaynutrition.com. By terminating your User Account, you agree that you will not be able to access any information previously contained in your User Account. You further understand that it may not be technologically possible to remove all of your Personal Data from our systems. While we will use reasonable efforts to remove your Personal Data, the need to back up our systems to protect information from inadvertent loss means a copy of your Personal Data may exist in a non-erasable form that will be difficult or impossible for us to locate or remove.
NextPlay understands the importance of data confidentiality and security. We use a combination of reasonable physical, technical, and administrative security controls to: (i) maintain the security and integrity of your Personal Data; (ii) protect against any threats or hazards to the security or integrity of your Personal Data; and (iii) protect against unauthorized access to or use of such information in our possession or control that could result in substantial harm to you.
While NextPlay uses reasonable security controls, WE CANNOT GUARANTEE OR WARRANT THAT SUCH TECHNIQUES WILL PREVENT UNAUTHORIZED ACCESS TO YOUR PERSONAL DATA. NEXTPLAY IS UNABLE TO GUARANTEE THE SECURITY OR INTEGRITY OF PERSONAL DATA TRANSMITTED OVER THE INTERNET, AND THERE IS NO GUARANTEE THAT YOUR PERSONAL DATA WILL NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF ANY OF OUR PHYSICAL, TECHNICAL, OR ADMINISTRATIVE SAFEGUARDS. ACCORDINGLY, WE DO NOT AND CANNOT ENSURE OR WARRANT THE SECURITY OR INTEGRITY OF ANY PERSONAL DATA YOU TRANSMIT TO US. YOU ASSUME THE RISK THAT UNAUTHORIZED ENTRY OR USE, HARDWARE OR SOFTWARE FAILURE, AND OTHER FACTORS MAY COMPROMISE THE SECURITY OF YOUR PERSONAL DATA AT ANY TIME.
NextPlay stores Personal Data on secured servers and uses a combination of technical, administrative, and physical safeguards to protect your personal information. Such safeguards include, but are not limited to, authentication, encryption, backups, secure socket layer technology (SSL) encryption, and access controls.
You are solely responsible for preventing unauthorized access to your devices and your User Account by protecting your account credentials and limiting access to your devices. NextPlay has no access to or control over your device's security settings, and it is your responsibility to implement any device-level security features and protections you feel are appropriate (e.g., password protection, encryption, remote wipe capability). We recommend that you take all appropriate steps to secure any device that you use to access our Services and Platform.
Please note that NextPlay will never send you an email requesting confidential information, such as account numbers, usernames, passwords, or Social Security Numbers. If you receive a suspicious email from NextPlay, please notify us at contact@nextplaynutrition.com.
Further, if you know of or suspect any unauthorized use or disclosure of your User Account information or any other security concern, please notify NextPlay immediately.
NextPlay takes the security of your Personal Data seriously. In the event of a data or security breach, NextPlay will take the following actions: (i) promptly investigate the security incident, validate the root cause, and, where applicable, remediate any vulnerabilities within NextPlay's control which may have given rise to the security incident; (ii) comply with laws and regulations directly applicable to NextPlay in connection with such security incident; (iii) as applicable, cooperate with any affected User in accordance with this Privacy Policy or the Terms of Use, and (iv) document and record actions taken by NextPlay in connection with the security incident, and conduct a post-incident review of the circumstances related to the incident and actions/recommendations taken to prevent similar security incidents in the future. NextPlay will notify you of any data or security breaches as required by and in accordance with applicable law.
NextPlay may use your Personal Data to contact you with newsletters, marketing, or promotion materials and other information that may be of interest to you. You may opt out of receiving any marketing or advertising materials from NextPlay at any time by exercising the opt out method for such marketing communications within the applicable message.
We may send communications, including emails, to you regarding your User Account, the Services or the Platform. You can choose to filter any User Account, Services or Platform emails using your email settings, but we do not provide an option for you to opt out of these communications.
If you consent to receive marketing or other communications not related to your User Account, the Services or the Platform, we will provide you with the option to opt out of such marketing communications within the applicable message.
Cookies are small files that a web server sends to your computer or device when you visit a web application that uses cookies to keep track of your activity on that site. Cookies also exist within applications when a browser is needed to view or display certain content within the application. Cookies hold a small amount of data specific to a web application, which can later be used to help remember information you entered in the application (like your email or username), preferences selected, and movement within the application. We use cookies and other technologies to, among other things, better serve you with more tailored information, and to facilitate efficient and secure access to the Services.
Our cookies do not, by themselves, contain Personal Data. Further, we do not combine the general information collected through cookies with any other Personal Data to identify you. However, we do use cookies to identify that your web browser has accessed aspects of the Platform or Services and may associate that information with your User Account (if one exists).
In addition, NextPlay may also collect information using pixel tags, web beacons, clear GIFs, or other similar technologies. This information may be used in connection with website pages and HTML formatted email messages to, among other things, track the actions of users and email recipients and compile statistics about usage and response rates.
If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you enable a do not track signal or otherwise configure your browsers to prevent us from collecting cookies, you will need to reenter your login information each time you visit the login page. You may also be unable to take advantage of some of the Services.
Some web browsers may transmit do not track ("DNT") signals to websites with which the User communicates. To date, there is no industry standard for DNT and users cannot know how a given company responds to a DNT signal they receive from browsers. NextPlay is committed to remaining apprised of DNT standards. However, NextPlay does not support DNT browser settings and does not currently participate in any DNT frameworks that would allow NextPlay to respond to signals or other mechanisms regarding the collection of your personal information.
If you have questions regarding this Privacy Policy, you may contact us at contact@nextplaynutrition.com.